After completing your booking, you will receive a confirmation email from us, confirming your booking time slot (please check your junk/spam folder if this does not appear in your usual inbox). On the day, we will email or send you a text message with an estimated time of our arrival.
We will need access to the interior of your car, so we do advise that you are available to unlock the vehicle.
Yes, please enter the address details of where we are going to clean your car on our booking section.
Note: We can not under any circumstances carry out vehicle valeting on public roads/highways or public car parks.
We do not require any access to mains power or water, we are fully self sufficient and provide our own on the day.
If you have experienced an issue on our website, or if you need assistance booking your valet, please contact us on FREEPHONE: 0800 086 8272 MOBILE: 07732 168008 or email us through our ‘Contact Us’ section.
After selecting your payment option and entering the relevant payment options, you will be directed to your booking confirmation page. This will include your reference number and confirmation of your time slot. You will also receive confirmation of the booking via email. Please check your spam/junk mail folder if this does not automatically appear in your Inbox.
We accept both card payments online, or we can take cash payments on the day we come to clean your car. You can select either option when booking your appointment online. Please note, we can not take card payments on the day.
Yes, we only use strong SSL encryption across our whole site, this is identified across all our website pages with the padlock icon or https:// in your browser address bar.
The length of time it takes to valet your vehicle depends on a number of factors, for example, vehicle size, a smaller car usually takes less time than a large 4×4. Also the package you select will increase the time it takes us to clean your vehicle. You could expect a medium size car to take: 75 mins for our Bronze wash, 90 minutes for our Silver wash and 120 minutes for a Gold wash.
Engine bay cleaning does not form part of any of our valet packages. Customers may ask us for a quote for this service at the time of booking, however, this service is performed entirely at the customers own risk. Please contact us if you wish to discuss this option further.